U.S. Government agencies want to know if counterfeit or otherwise non-compliant products are entering or being offered for sale in the United States so that they can collaborate to enforce their laws and regulations to protect U.S. buyers and residents. Retailers also want to know if the products they offer are non-compliant.

NEMA Members with information to share are encouraged to use the following links and the information accessible therefrom to connect with government officials or retailers who can help. If you have information but would like NEMA to assess it first or contact agencies on your behalf, please contact NEMA Legal Counsel. 

Federal Government Agencies

• U.S. Customs and Border Protection "e-allegation" system
• Report unlawful imports of any kind
• Consumer Product Safety Commission
• Report unsafe products
• STOP FAKES
• Report counterfeit products
• Department of Energy
• Report potential violations of mandatory U.S. energy conservation Standards to energyefficiencyenforcement@doe.gov
• Environmental Protection Agency
• Report failure to comply with environmental rules, including Energy Star requirements
• ENERGY STAR actively monitors proper use of the ENERGY STAR name and marks. To report a trademark violation or to ask for a review of materials, please contact logomisuse@energystar.gov
• Federal Trade Commission
• Lodge complaints about improper marketing or claims
• Food and Drug Administration
• Report regulatory compliance problems
• Department of Justice
• Report crimes

Key Retailers

• Amazon
• Report a violation of selling policies
• Anti-counterfeiting policy
  
• Walmart
• Claims of Intellectual Property Infringement
• The Home Depot
• Supplier Alert Line
• Lowes
• Call 1-877-465-6937 for Sales and Product Assistance

Questions? Comments? Contact us.